/* This Source Code Form is subject to the terms of the Mozilla Public * License, v. 2.0. If a copy of the MPL was not distributed with this file, * You can obtain one at http://mozilla.org/MPL/2.0/. */ "use strict"; this.EXPORTED_SYMBOLS = ["SelfSupportBackend"]; const Cu = Components.utils; const Cc = Components.classes; const Ci = Components.interfaces; Cu.import("resource://gre/modules/Log.jsm"); Cu.import("resource://gre/modules/Preferences.jsm"); Cu.import("resource://gre/modules/Services.jsm"); Cu.import("resource://gre/modules/Timer.jsm"); Cu.import("resource://gre/modules/XPCOMUtils.jsm"); XPCOMUtils.defineLazyModuleGetter(this, "HiddenFrame", "resource:///modules/HiddenFrame.jsm"); // Enables or disables the Self Support. const PREF_ENABLED = "browser.selfsupport.enabled"; // Url to open in the Self Support browser, in the urlFormatter service format. const PREF_URL = "browser.selfsupport.url"; // Unified Telemetry status. const PREF_TELEMETRY_UNIFIED = "toolkit.telemetry.unified"; // UITour status. const PREF_UITOUR_ENABLED = "browser.uitour.enabled"; // Controls the interval at which the self support page tries to reload in case of // errors. const RETRY_INTERVAL_MS = 30000; // Maximum number of SelfSupport page load attempts in case of failure. const MAX_RETRIES = 5; // The delay after which to load the self-support, at startup. const STARTUP_DELAY_MS = 5000; const LOGGER_NAME = "Browser.SelfSupportBackend"; const PREF_BRANCH_LOG = "browser.selfsupport.log."; const PREF_LOG_LEVEL = PREF_BRANCH_LOG + "level"; const PREF_LOG_DUMP = PREF_BRANCH_LOG + "dump"; const HTML_NS = "http://www.w3.org/1999/xhtml"; const XUL_NS = "http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"; const UITOUR_FRAME_SCRIPT = "chrome://browser/content/content-UITour.js"; // Whether the FHR/Telemetry unification features are enabled. // Changing this pref requires a restart. const IS_UNIFIED_TELEMETRY = Preferences.get(PREF_TELEMETRY_UNIFIED, false); var gLogAppenderDump = null; this.SelfSupportBackend = Object.freeze({ init: function () { SelfSupportBackendInternal.init(); }, uninit: function () { SelfSupportBackendInternal.uninit(); }, }); var SelfSupportBackendInternal = { // The browser element that will load the SelfSupport page. _browser: null, // The Id of the timer triggering delayed SelfSupport page load. _delayedLoadTimerId: null, // The HiddenFrame holding the _browser element. _frame: null, _log: null, _progressListener: null, /** * Initializes the self support backend. */ init: function () { this._configureLogging(); this._log.trace("init"); Preferences.observe(PREF_BRANCH_LOG, this._configureLogging, this); // Only allow to use SelfSupport if Unified Telemetry is enabled. let reportingEnabled = IS_UNIFIED_TELEMETRY; if (!reportingEnabled) { this._log.config("init - Disabling SelfSupport because FHR and Unified Telemetry are disabled."); return; } // Make sure UITour is enabled. let uiTourEnabled = Preferences.get(PREF_UITOUR_ENABLED, false); if (!uiTourEnabled) { this._log.config("init - Disabling SelfSupport because UITour is disabled."); return; } // Check the preferences to see if we want this to be active. if (!Preferences.get(PREF_ENABLED, true)) { this._log.config("init - SelfSupport is disabled."); return; } Services.obs.addObserver(this, "sessionstore-windows-restored", false); }, /** * Shut down the self support backend, if active. */ uninit: function () { this._log.trace("uninit"); Preferences.ignore(PREF_BRANCH_LOG, this._configureLogging, this); // Cancel delayed loading, if still active, when shutting down. clearTimeout(this._delayedLoadTimerId); // Dispose of the hidden browser. if (this._browser !== null) { if (this._browser.contentWindow) { this._browser.contentWindow.removeEventListener("DOMWindowClose", this, true); } if (this._progressListener) { this._browser.removeProgressListener(this._progressListener); this._progressListener.destroy(); this._progressListener = null; } this._browser.remove(); this._browser = null; } if (this._frame) { this._frame.destroy(); this._frame = null; } }, /** * Handle notifications. Once all windows are created, we wait a little bit more * since tabs might still be loading. Then, we open the self support. */ observe: function (aSubject, aTopic, aData) { this._log.trace("observe - Topic " + aTopic); if (aTopic === "sessionstore-windows-restored") { Services.obs.removeObserver(this, "sessionstore-windows-restored"); this._delayedLoadTimerId = setTimeout(this._loadSelfSupport.bind(this), STARTUP_DELAY_MS); } }, /** * Configure the logger based on the preferences. */ _configureLogging: function() { if (!this._log) { this._log = Log.repository.getLogger(LOGGER_NAME); // Log messages need to go to the browser console. let consoleAppender = new Log.ConsoleAppender(new Log.BasicFormatter()); this._log.addAppender(consoleAppender); } // Make sure the logger keeps up with the logging level preference. this._log.level = Log.Level[Preferences.get(PREF_LOG_LEVEL, "Warn")]; // If enabled in the preferences, add a dump appender. let logDumping = Preferences.get(PREF_LOG_DUMP, false); if (logDumping != !!gLogAppenderDump) { if (logDumping) { gLogAppenderDump = new Log.DumpAppender(new Log.BasicFormatter()); this._log.addAppender(gLogAppenderDump); } else { this._log.removeAppender(gLogAppenderDump); gLogAppenderDump = null; } } }, /** * Create an hidden frame to host our |browser|, then load the SelfSupport page in it. * @param aURL The URL to load in the browser. */ _makeHiddenBrowser: function(aURL) { this._frame = new HiddenFrame(); return this._frame.get().then(aFrame => { let doc = aFrame.document; this._browser = doc.createElementNS(XUL_NS, "browser"); this._browser.setAttribute("type", "content"); this._browser.setAttribute("disableglobalhistory", "true"); this._browser.setAttribute("src", aURL); doc.documentElement.appendChild(this._browser); }); }, handleEvent: function(aEvent) { this._log.trace("handleEvent - aEvent.type " + aEvent.type + ", Trusted " + aEvent.isTrusted); if (aEvent.type === "DOMWindowClose") { let window = this._browser.contentDocument.defaultView; let target = aEvent.target; if (target == window) { // preventDefault stops the default window.close(). We need to do that to prevent // Services.appShell.hiddenDOMWindow from being destroyed. aEvent.preventDefault(); this.uninit(); } } }, /** * Called when the self support page correctly loads. */ _pageSuccessCallback: function() { this._log.debug("_pageSuccessCallback - Page correctly loaded."); this._browser.removeProgressListener(this._progressListener); this._progressListener.destroy(); this._progressListener = null; // Allow SelfSupportBackend to catch |window.close()| issued by the content. this._browser.contentWindow.addEventListener("DOMWindowClose", this, true); }, /** * Called when the self support page fails to load. */ _pageLoadErrorCallback: function() { this._log.info("_pageLoadErrorCallback - Too many failed load attempts. Giving up."); this.uninit(); }, /** * Create a browser and attach it to an hidden window. The browser will contain the * self support page and attempt to load the page content. If loading fails, try again * after an interval. */ _loadSelfSupport: function() { // Fetch the Self Support URL from the preferences. let unformattedURL = Preferences.get(PREF_URL, null); let url = Services.urlFormatter.formatURL(unformattedURL); if (!url.startsWith("https:")) { this._log.error("_loadSelfSupport - Non HTTPS URL provided: " + url); return; } this._log.config("_loadSelfSupport - URL " + url); // Create the hidden browser. this._makeHiddenBrowser(url).then(() => { // Load UITour frame script. this._browser.messageManager.loadFrameScript(UITOUR_FRAME_SCRIPT, true); // We need to watch for load errors as well and, in case, try to reload // the self support page. const webFlags = Ci.nsIWebProgress.NOTIFY_STATE_WINDOW | Ci.nsIWebProgress.NOTIFY_STATE_REQUEST | Ci.nsIWebProgress.NOTIFY_LOCATION; this._progressListener = new ProgressListener(() => this._pageLoadErrorCallback(), () => this._pageSuccessCallback()); this._browser.addProgressListener(this._progressListener, webFlags); }); } }; /** * A progress listener object which notifies of page load error and load success * through callbacks. When the page fails to load, the progress listener tries to * reload it up to MAX_RETRIES times. The page is not loaded again immediately, but * after a timeout. * * @param aLoadErrorCallback Called when a page failed to load MAX_RETRIES times. * @param aLoadSuccessCallback Called when a page correctly loads. */ function ProgressListener(aLoadErrorCallback, aLoadSuccessCallback) { this._loadErrorCallback = aLoadErrorCallback; this._loadSuccessCallback = aLoadSuccessCallback; // The number of page loads attempted. this._loadAttempts = 0; this._log = Log.repository.getLogger(LOGGER_NAME); // The Id of the timer which triggers page load again in case of errors. this._reloadTimerId = null; } ProgressListener.prototype = { onLocationChange: function(aWebProgress, aRequest, aLocation, aFlags) { if (aFlags & Ci.nsIWebProgressListener.LOCATION_CHANGE_ERROR_PAGE) { this._log.warn("onLocationChange - There was a problem fetching the SelfSupport URL (attempt " + this._loadAttempts + ")."); // Increase the number of attempts and bail out if we failed too many times. this._loadAttempts++; if (this._loadAttempts > MAX_RETRIES) { this._loadErrorCallback(); return; } // Reload the page after the retry interval expires. The interval is multiplied // by the number of attempted loads, so that it takes a bit more to try to reload // when frequently failing. this._reloadTimerId = setTimeout(() => { this._log.debug("onLocationChange - Reloading SelfSupport URL in the hidden browser."); aWebProgress.DOMWindow.location.reload(); }, RETRY_INTERVAL_MS * this._loadAttempts); } }, onStateChange: function (aWebProgress, aRequest, aFlags, aStatus) { if (aFlags & Ci.nsIWebProgressListener.STATE_STOP && aFlags & Ci.nsIWebProgressListener.STATE_IS_NETWORK && aFlags & Ci.nsIWebProgressListener.STATE_IS_WINDOW && Components.isSuccessCode(aStatus)) { this._loadSuccessCallback(); } }, destroy: function () { // Make sure we don't try to reload self support when shutting down. clearTimeout(this._reloadTimerId); }, QueryInterface: XPCOMUtils.generateQI([Ci.nsIWebProgressListener, Ci.nsISupportsWeakReference]), };